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Ensemble Theatre Company (ETC) is seeking qualified candidates for the position of Development Associate. This full-time benefits-eligible position requires someone who has demonstrated expertise in donor development, donor events and managing donor gift processing, preferably within Tessitura. Applicants for this role should have exceptional attention to detail, keen analytical skills, communication and collaboration skills, and demonstrated time-management, and problem-solving skills.

ETC is committed to equity, diversity, inclusion and justice in our organization and our community, and thus we seek a broad spectrum of employees. We strongly encourage and welcome applicants who are Black, Indigenous or People of Color, as well as those who are from other underrepresented communities.

Essential Functions
• Demonstrate commitment to ETC’s vision, mission and values
• Responsible for the processing of gifts in the Tessitura database, ensuring the accuracy of gift coding
• Responsible for the printed and emailed gift acknowledgement process; ensuring timely and accurate, acknowledgements and tax receipts are issued for gifts received, including managing tracking methods for all steps of the process and quality assurance and review for merge data
• Conduct audits of gift processing and acknowledgement systems to ensure highest quality standards
• Assist the Development Director with the articulation of and updates to Development-centric Tessitura operating procedures, identifying opportunities for improvement, including updates to Gift Processing Manual, Version Upgrade, and how-to guides for all aspects of Development activities
• Assist with ensuring the accuracy of the database including constituent records, coding, and consistent data entry
• Assist Development Director with the organization's segmentation needs through Tessitura Lists & Extractions management
• Assist the Development Director with annual Donor and Member Benefits assessment
• Support Development Director with collaborations across departments, especially including regular reconciliation with Finance team
• Maintain a high level of customer service to both internal and external audiences
• Manage donor benefit fulfilment
• Support donor events
• Other duties as assigned

Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education
Associate's degree or equivalent work experience.

Experience
• Minimum 1 year of experience in a nonprofit setting (development setting highly preferred but not required)
• Experience working in a donor database (Tessitura experience highly preferred)
• Experience working in team-based environments
• Excellent organizational and time management skills
• Excellent written and oral communication skills

COMPENSATION - The starting salary range for this full-time position is $40,000 annually. Benefits; vacation and sick leave; paid holidays; and a 403(b) retirement savings plan.

TO APPLY - Please send a cover letter and resume to Christine Hollinger, Director of Development at chollinger@etcsb.org. Please include the name of the position(s) to which you are applying in the subject line of the email.

Audio Engineer

Part Time/ show by show basis,

Hours are scheduled on an as- needed basis with no set schedule or guarantees with potential overtime

Pay: $25-$30 BOE

The Audio Engineer is part of a team that works in a creative space to make the sound designer's and music director’s ideas come to life. This position supervises the A2 and oversees the load in, strike, board operation and system maintenance of the Ensemble Theater Company show as assigned by the Production Manager. The Audio Engineer reports to the Lighting and A/V Supervisor and the Production Manager. 

Candidates should have detailed knowledge of the following:

• Audio signal flow, troubleshooting and audio equipment repair 
• Current audio technology, specifically wireless microphone setup/operation, com systems, QLab, and digital mixing (ETC uses a Allen and Heath SQ5 mixer)
• Safe rigging practices

Job requirements include: 

• Attending production meetings
• Reading and interpreting designer drawings and communications regarding the sound design.
• Leading load-in and strike of all audio equipment, including speakers, microphones, monitors, and band set-up.
• Serving as primary audio engineer and board operator during tech and previews with the expectation of working evenings and weekends. 
  • Live-mixing band and vocals for a full-scale musical production
  • In collaboration with the sound designer, program all recorded tracks and effects in QLab.
  • Supervising sound check prior to each rehearsal and performance.
• Running and maintaining sound design after show opening, including mixing, troubleshooting, speaker check, and maintenance and repair of equipment
• Maintaining a clean and orderly working environment.
• Working in a safe, efficient, and organized manner

Please send letter of interest and resume to productionmanager@etcsb.org 

Over-Hire Scenic Carpenter

Part Time/ show by show basis.

Hours are scheduled on an as- needed basis with no set schedule or guarantees with potential overtime

Pay: $17-$25 BOE

Scenic carpenters are part of a team that work in a creative space to make the set designers idea come to life. This position often carries over to load in the crew when it comes time to install the set you just helped build. The Ensemble Theater Company Scene Shop is off site therefore, carpenters must be able to travel from the shop in Goleta to the stage space in Santa Barbara. Carpenters report to the Technical Director and the Production Manager. You must know and be capable of the following:

• Tool Usage
  • Table saw
  • Chop saw
  • Metal chop saw
  • Circular saw
  • Jig saw
  • Oscillator
  • sawzall
  • Drills/Impact Drivers
  • Pneumatic nail gun
  • Belt Sander
  • Grinders
  • Adhesives/Fasteners
  • Wrenches
• Carpenters must know the basics of theater set construction
• Know the true dimension of lumber and how to account for it in cuts and builds.
• Can read/produce cut lists, and interpret working drawings.
• Must be able to lift more than 75 lbs ( that is the average weight of a full sheet of ¾ plywood.)
• Must have a general understanding of structural integrity in regards to framing of platforms and walls.
• Must be able to work in a fast paced environment and take action from orders quickly.
• Must be comfortable with climbing ladders and riding in lift baskets over 20 feet tall.
• Must be comfortable with tight spaces (ex. Going under a platform, or between walls.)
• MUST be willing and able to ask for clarifying questions and explanations.

Please send letter of interest and resume to productionmanager@etcsb.org

Part Time/ show by show basis,

Hours are scheduled on an as- needed basis with no set schedule or guarantees with potential overtime

Pay: $17-$25 BOE

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Scenic Welders are part of a team that work in a creative space to make the set designers idea come to life. This position often carries over to load in the crew when it comes time to install the set you just helped build. The Ensemble Theater Company Scene Shop is off site therefore, Welders must be able to travel from the shop in goleta to the stage space in Santa Barbara. Welders report to the Technical Director and the Production Manager. You must know and be capable of the following:

• Tool Usage
  • Mig Welding 125-220
  • Aluminum welding (not required)
  • Oxy acetylene (not required)
  • ARC welding (not required)
  • Table saw
  • Chop saw
  • Metal chop saw
  • portaband
  • Sawzall
  • Drills/Impact Drivers
  • Pneumatic Staplers/nail guns
  • Belt Sander
  • Grinders
  • Adhesives/Fasteners
• Welders Must know how to change the gas tank and wire wheel on a mig welder.
• Must know how to clean metal and prep the space to begin welding.
• Must follow proper ventilation and light protection guidelines.
• Welders must know the basics of theater set construction
• Can read/produce cut lists, and interpret working drawings.
• Must have a general understanding of structural integrity in regards to framing of platforms and walls
• Must be able to work in a fast paced environment and take action from orders quickly.
• Must be comfortable with climbing ladders and riding in lift baskets over 20 feet tall.
• Must be comfortable with tight spaces (ex. Going under a platform, or between walls.)
• MUST be willing and able to ask for clarifying questions and explanations.

Please send letter of interest and resume to productionmanager@etcsb.org 

Part Time/ show by show basis.

Hours are scheduled on an as- needed basis with no set schedule or guarantees with potential overtime

Pay: $15-$20 BOE

Wardrobe Run Crew is part of a team that works in a creative space to make the costume designer's idea come to life. This position assists actors with any dressing or quick change needs and  assists the wardrobe supervisor with laundry, repairs and organization. You Must be capable of the following:

•  Assist actors with quick changes
• Track costume pieces throughout show
• Make sure all appropriate undergarments and costumes are available to actors before half hour
• If needed, preset costumes in correct areas
• Assist with wigs, hair, or makeup if needed
• Costume maintenance and repair
• Iron and steam costumes according to care instructions
•  Laundry according to care instructions and equity standards
• Possible sewing skills needed either by machine or hand

Please send letter of interest and resume to productionmanager@etcsb.org 

Properties Coordinator

Part Time/ show by show basis

Hours are scheduled on an as-needed basis with no set schedule or guarantees with potential overtime

Pay: $1000+ Stipend

The Properties coordinator is part of a team that works in a creative space to make the set designer’'s and director’s ideas come to life. This position oversees the load in and strike of props for the show and provides maintenance during the run of the show as assigned by the Production Manager. The properties coordinator  reports to the Production Manager. 

Candidates should have detailed knowledge of the following:

• Mastery of prop and scenic prop construction and fabrications techniques, carpentry, upholstery, soft goods and crafts skills.
• Organizational, collaborative, and communication skills

Job requirements include: 

• Attending production meetings
• Reading and interpreting designer drawings and communications regarding the properties for the show.
• Leading load-in and strike of all properties for rehearsal, show, and photo shoot. 
• Oversee the successful engineering, construction, installation and strike of props, furniture, and set dressing elements for the show.
• Actively participating in props creation as needed
• Ensure completion of all props and set dressing elements for each production to the satisfaction of set designers.
• Coordinate with stage management and other departments as needed to support prop needs in rehearsals
• Order all necessary materials and supplies in a timely manner; track delivers and purchase and submit all necessary paperwork to production manager
• Work with the production manager to ensure the show is completed within deadlines and budgets.
• Collaborate with the technical director and paint charge on construction schedules of certain items as needed. 
• Maintaining a clean and orderly working environment.
• Working in a safe, efficient, and organized manner

Please send letter of interest and resume to productionmanager@etcsb.org 

ETC is seeking a computer-savvy, personable, and efficient Ticket Office Associate who is available to work three-four days a week, 6-9:30 pm during performance weeks and possible day hours when not in performance season. Weekly work schedules may vary between 10 – 15 hours a week, depending upon the performance schedule, rentals, and ticket office needs, therefore, flexibility is appreciated. As part of the ticketing team, you will participate in box office operations including selling of tickets via ticketing database, answering phones, printing tickets and mail preparation, ticket returns/donations, responding to customer emails and working in the box office during performances.

Ticket Office Associates are responsible for the selling and processing of all ticket orders while maintaining a smooth box office operation. Associates are frequently our customers’ first point of contact during their theater experience, which requires our Associates to provide exemplary customer service. 100% of the duties are done through the computer/our ticketing system, Tessitura, so strong computer skills are a must. You will need to be able to work quickly and efficiently under pressure, while remaining friendly and helpful. You will also be responsible for maintaining a positive atmosphere that is always welcoming, professional, and friendly since we value our patrons and donors.

Responsibilities Include:

• Processing single and subscription ticket orders for our live theater and rental events
• Greeting patrons; trouble-shooting ticketing/customer service issues
• Subscription management, including ticket replacement and/or ticket exchanges
• Answering questions about current & upcoming productions, providing general information about theater and area
• Processing ticket exchanges, returns, donations, gift certificates, and vouchers
• Database management including maintaining database standards and database cleanup
• Generating daily transaction reports and closing out
• Accurately record and process all complimentary and special ticketing needs
• Tracking communications with ticket buyers for better follow-up and analytics
• Generating daily transaction reports and closing out
• Assist Marketing & Development departments with mail-out of newsletters, e-blasts and events
• Monitor lobby traffic, opening and closing theater, ensuring building safety protocol and communicating problems with House and Tech staff
• Other clerical tasks as needed including correspondence, outreach, and new sales

Qualifications:

• Strong telephone, computer, and organizational skills, with attention to detail
• Experience working with ticketing database, Tessitura experience preferred but not required. Open to training on specialized program, some understanding of interface useful.
• Comfortable with phone and in-person sales and upselling productions and promotions
• Expert level of customer service and patience to creat personalized service
• Experience with credit card transactions and cash handling
• Expert level of oral and written communication skills
• Self-motivated individual who is comfortable working independently
• Proficiency in Word, Excel, and Outlook
• Willingness to work flexible schedule including evenings, weekends and holidays
• Knowledge and appreciation for theater and the performing arts are strongly encouraged!
• We especially welcome those with educational backgrounds in arts and humanities

About us

Ensemble Theatre Company presents important new plays and innovative interpretations of classic works for a broad audience. ETC engages audiences with entertaining, compelling, and thought-provoking theatrical productions, develops the community’s knowledge and appreciation of live stage productions, and offers a range of educational programs for young people. Jonathan Fox is our Executive Artistic Director. Associates report to Ticket Office Manager. We are a small operation of under ten staff total and we depend on each other to work in a congenial and respectful environment.

ETC, which became an Equity theatre in 1989, is Santa Barbara’s sole professional theatre company. The company, which presents five or six plays per season, has produced several American and West Coast premieres, and has garnered numerous awards over the years.

Job Type: Part-time

Pay: $18.00 per hour

Benefits:

• Employee discounts
• Flexible schedule
• Performing Arts environment

Schedule:

• Afternoon/evening shift
• Weekend availability

Work Location:

• One location; downtown Santa Barbara

Work Remotely: No

To reply please send a resume with contact information and available hours to boxoffice@etcsb.org